FLAT SHIPPING POLICY:

All domestic shipments to the 48 states via UPS Ground will be given to order over
1: $ 9.99 (excluding display, extension, and wigs)
2: $ 700.00 for any order with Hair Extensions, Wigs catagories

Follwoing Conditions are additional for Flat Shipping 
Alaska & Hwaii
1: Eligible on any size order at $9.99
2: Total must exceed $ 1,000.00 aftrer all eligible discount, credits, and deductions have been calculated

East Coast | Expedited Shipping  
1. Order must be submitted before 10 A.M.
2. Transit Time : Business day, Monday ~ Friday excluding holidays or weekend
3. Next Day Air : May used during holiday season

We Reserve the right to change/discontinue any and all promotinos at any time without prior notice.
We are unable to ship to APF/FPO/AND P.O. Box Addresses.

 

Need contact us? We are always standing by

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

ALL SALES ARE FINAL

  • If you are not satisfied with our merchandise. Please contact us within 3 days of delivered date for RMA (Return Merchandise Authorization) Form
  • RMA can be either faxed or emailede


HOW TO RETURN OR EXCHANGE:

  • All return item must be in "original condition" otherwise they won't be honored. ex)Original  packaging or already sold & used by end-user(final consumer 
  • Unauthorized reutrn, wrong items, not original condition items would be shipped back at buyer's expense
  • Restocking fee is 20% of total invoice(excluding shipping fee)
  • Return will be processed as exchange or store credit only
  • Please fill out RMA completely and enclose it with the item you would like to return 
  • We will not honor any items that have passed our 3 days Grace period 
  • Please use legitmate parcel carriers such as USPS, UPS, FEDEX, or DHL for shipping. Note**Shipping Expense would be at buyer's expense for returning items
  • For any returned packages with failure delivery, i.e.,multiple delivery attempts, insufficient address informaiton, or delivery refusal, you will be issued a store credit for the amount of the purchase, minus original shipping cost, and return shipping cost as well as 20% restocking fee 
  • RMA form can be download in front page or request us to fax or email


RETURN , OTHER SHIPPING & HANDLING INFO:

  • Re-shipping & credits are not issued until returns are received.
  • If items are returned from orders that received free shipping discount, original shipping will be charged
  • If you have an exchange for the same item on defected products, no additional shipping & handling charges will incur.
  • Last Pick DOES NOT send any form of return label
- See more at: http://www.last-pick.com/lastpick_return_exchange#sthash.sqWq4eij.dpuf

             Need contact us?      we are always standing by

 

Have a question or comment you would like to share or would like to contact us about

an order/shipment, return or our website? We're very interested in hearing from you a

-nd committed to answering in a timely fashion. Just complete the form below.


If you prefer email us at info@last-pick.com or call Customer Service at 1.424.270.0414

Monday through Friday, from 10:00am to 5:00pm (Pacific Standard Time).

- See more at: http://www.last-pick.com/contacts/#sthash.m04tHOaA.dpu

Have a question or comment you would like to share or would like to contact us about

an order/shipment, return or our website? We're very interested in hearing from you

and committed to answering in a timely fashion. Just complete the form below.


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Send us a love letter or offer some constructive criticism.
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